A bright, sunlit workspace with wooden tables, chairs and a laptop — setting the scene for effective communication skills in the workplace
A team engaged in workplace communication training, collaborating openly around a shared table

Effective workplace communication training in New York, online and across the US.

Customized workplace communication trainings for leaders and teams who want healthier, more collaborative work environments. Grounded in neuroscience, emotional intelligence, and empathic communication, this work helps teams strengthen trust, navigate feedback and decision-making more effectively, and improve day-to-day communication.

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How we communicate directly affects how we work together

Today’s fast-moving and constantly evolving work environments place increasing demands on how teams communicate. In many organizations, communication challenges don’t show up as a single issue, but as recurring patterns — people hesitating to speak up or feeling it won’t make a difference, misunderstandings that linger, feedback that feels unclear or emotionally charged, or a tendency to jump to solutions before there is shared understanding.

Rather than a lack of good intention, this often points to a need for shared skills and awareness to navigate pressure and differences more constructively. When those capacities are strengthened, working together becomes easier, more effective, and ultimately more satisfying and sustainable.

  • Keynotes & Presentations

    Engaging sessions on a range of topics, including empathy, emotional intelligence, and workplace communication, grounded in real-world experience and informed by neuroscience. Designed to inspire reflection, open new conversations, and introduce ideas that people can begin to apply right away.

  • Workshops & Trainings

    Interactive learning experiences tailored to your team’s context and needs, and based on established programs such as 3×3 Empathy Factors® and Integrated Clarity®. The work addresses different levels of team dynamics — from self-regulation to collaboration — with a focus on the everyday behaviors and mindsets that shape how people work together.

  • Leadership Coaching & Consulting

    Focused support for leaders navigating real communication and team challenges, and seeking to foster a more empathic, needs-aware work environment. The focus is on integrating empathy with clarity and direction, empowering leaders to respond with intention in complex situations.

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Learn skills that strengthen workplace communication and culture

This workplace communication training is a collaborative process. Time is taken to understand the team’s context, surface key themes, and shape the learning experience around real dynamics and challenges. This helps ensure that what is explored feels relevant and directly connected to how people work together.

A strong emphasis is placed on small, concrete shifts – the kind of micro-behaviors that shape everyday interactions. How we listen in a meeting, how we respond to disagreement, how we give feedback, how we acknowledge contributions.

As these changes take hold, the impact becomes visible across the organization. The result is a culture where trust and accountability can coexist, and where people are better able to work through challenges together in ways that are both effective and sustainable

Workplace communication training designed for teams and leaders who wish to:

Navigate tension, change, or growth with more clarity and confidence

Respond more effectively in high-stakes or emotionally charged conversations

Learn practical communication tools to address interpersonal conflict and relational challenges

Give and receive feedback in ways that are clear and respectful

Support people in speaking up and contributing more openly

Strengthen trust and collaboration across roles and functions

Build a culture of psychological safety that is actively practiced

Foster work environments that support wellbeing while maintaining clarity, accountability, and shared standards

  • "Working with Clara has been transformative for our school community. From Nonviolent Communication training for staff to leadership coaching for me, and her guidance in our ongoing professional and personal development, Clara has validated every decision to engage her. She embodies empathy, modeling it with patience and clarity in every interaction. She meets each stakeholder where they are on their personal journey while gently steering us toward the shared goals of our organization with clarity and courage. Clara’s accessibility and compassionate approach allowed our team to be open, reflective, and engaged. She skillfully distilled our experiences into tangible, actionable goals and laid out a clear path for moving forward. I'm pleased to say that we are stronger today, having worked with her and benefited from her support."

    – Josh Kaplan, Director, The Randolph School, Wappinger Falls, New York

  • "We had the pleasure of working with Clara Moisello on a Non-Violent Communication workshop, and the experience exceeded our expectations. Clara created a safe, engaging environment where every participant felt comfortable exploring new concepts and perspectives. The facilitation was insightful, well-paced, and deeply empowering. Our team came away with valuable tools that were immediately applicable—both in personal interactions and daily work situations. One of the most rewarding outcomes was seeing colleagues connect on a more empathetic and collaborative level. The workshop not only improved communication but also strengthened our sense of workplace community. We highly recommend Clara to any organization seeking to foster understanding, compassion, and effective communication in the workplace."

    – Sile Mazza, HR Business Partner, Givaudan, East Hanover, New Jersey

  • "Clara has a gift for making abstract concepts like 'empathy' and 'boundaries' feel immediate and actionable. Her presentation to my MBA students was, by all accounts, a highlight of the semester. The skills she teaches are essential equipment for anyone who wants to lead with care and authenticity. I speak as both a former student and a fellow educator in saying that Clara has a real gift for imparting this wisdom to others in a way that empowers learners to truly embody and practice new ways of being. It's not an exaggeration to say that this can be a life-changing shift."

    – Charlotte Levitt, Visiting Faculty, Bard MBA in Sustainability, New York

Clara Moisello, PhD, organisational consultant and leadership communication trainer, arms folded and smiling

Meet Clara Moisello, PhD

My work with organizations is grounded in the understanding that communication doesn’t change through information alone, but through practice in everyday interactions. Rather than delivering a one-off training, I approach this work as a collaborative process designed around the team’s context, real dynamics, and current challenges.

My work draws on well-established frameworks applied in organizational contexts with thousands of individuals and teams.

I have facilitated across a range of contexts — from corporations to small businesses and schools — supporting leaders and teams in developing communication practices that respond to the complexity of real-world work environments.

Qualifications and Experience

My location

I work with organizations and teams in New York, online, and nationwide across the US. I am also open to travel. 

 

Let’s design the right communication training for your employees, managers and leaders

Each engagement is customized to reflect your organization’s culture, challenges, and priorities. Request a consultation by filling out this form and let’s explore what would be most supportive for your organization.

Request a consultation

Frequently asked questions

  • Workplace communication training focuses on how people interact in their day-to-day work — from internal awareness to team dynamics. It supports individuals in developing clarity and self-regulation, strengthens how people communicate with one another, and helps teams work together with greater alignment. The goal is to improve not just individual skills, but how the system functions as a whole.

  • Empathy plays a key role in helping people stay in conversation, especially when there is tension or disagreement. It allows individuals to understand what matters to others, while still staying connected to their own perspective. This creates the conditions for more constructive dialogue, where differences can be explored without escalating into conflict.

  • This work goes beyond learning concepts and focuses on how communication actually happens in everyday interactions. It includes individual awareness, interpersonal skills, and team-level dynamics, and is often shaped around the team’s real context and challenges. The emphasis is on practice, so that what is learned can be applied directly to how people work together.

  • Yes. I work with both in-person and remote teams, and the sessions are designed to translate well into online environments. This includes interactive exercises, small group work, and opportunities for real-time practice, so that the experience remains engaging and applicable even in a virtual setting.

  • Yes. While I am based in New York, I work with organizations across the US and internationally. I offer both online and in-person engagements, and I’m open to travel depending on the scope of the work and overall fit.

  • Group size varies depending on the format and goals of the engagement. Some sessions are designed for smaller groups to allow for deeper practice, while others can accommodate larger teams. This is determined based on what will best support participation and learning.

  • Yes. Each engagement is shaped around the team’s context, current dynamics, and goals. This often includes time spent understanding the organization beforehand, so that the work is grounded in real situations and supports meaningful change across individual, interpersonal, and team levels.